In response to the rise in thefts of Hyundai and Kia vehicles, our task force regularly communicates with the manufacturers so that we can provide you with the latest news. Below is the most current information we have for Kia and Hyundai owners:
Kia is providing a free, enhanced security software upgrade to restrict the unauthorized operation of vehicle ignition systems on certain models that use a steel key and “turn-to-start” ignition. Kia has already begun installing this free software upgrade and anticipates making it available to most owners of affected vehicles over the next few months. Please watch for the mailed notification of the availability of the free software upgrade or any other offer of assistance that may apply to your vehicle and take immediate action.
To learn more about your specific vehicle, please visit Kia’s web portal link: https://ksupport.kiausa.com/ConsumerAffairs/SWLD
Hyundai has taken the following actions to assist customers: (1) made engine immobilizers standard on all vehicles produced as of November 2021; (2) fully rolled out a free software upgrade to prevent the method of theft involved; (3) introduced a program in partnership with AAA insurers to offer insurance options in most states for eligible affected Hyundai customers; (4) initiated a program to reimburse affected customers for their purchase of steering wheel locks; (5) launched https://hyundaiantitheft.com/ to provide owners with information on all of the support options available and created a dedicated customer service support team and call center, 888-498-0390, to assist impacted owners.